Cancellation Policy

Low – Mid – High Season

  • If the booking is cancelled 30 days or more prior to the planned date of arrival, there will be a full refund.
  • If the booking is cancelled less than 30 days prior to the planned arrival date, there will be no refund unless (and until) the premises are re-let for the total period of the original booking.

Short Notice Bookings

  • Where a booking is made less than 14 days prior to the planned arrival date, there will be no refund unless and until the premises are re-let for the total period of the original booking.

Confirmed Bookings

  • A booking confirmation email will be sent out when deposit is received
  • A deposit of $300 in the Low season, $500 for stays over 10 days, $500 in the Mid – High seasons will confirm the booking.
  • The balance of the tariff is due at least 7 days before check in payable by bank transfer to the below account:

Account name: EKBERG MANAGEMENT FAMILY TRUST

BSB: 014688

Account number: 6479 73209

Reference: SurnameDateOfCheckin eg Smith2/3